ORDER PROCESSING TIMES
Orders typically take 2-5 business days to process before they ship – excluding weekends and holidays. During Holidays processing times may take up to 5 days. You will receive an email confirmation with the shipping tracking number (if in the USA) when your order ships. Occasionally, we may ship multiple piece orders out from multiple locations to get your order to you as fast as possible. In this case, you will receive an email outlining what was shipped and what is pending.
USA orders come with tracking.
European orders do not have tracking, we offer free shipping. Shipping with tracking would cost about 12 Euros, we prefer to offer our customers free shipping, delivery times are the same as mentioned above.
SHIPPING TRANSIT TIMES
Transit Times to United States: 5 - 15 Business days
Transit times to Europe: 10 - 15 Business days
DROP SHIPPING SERVICE
We happily provide drop shipping services to all. Please provide your customer's shipping information when needed and we will ship to your customer. We will send you the tracking information as soon as it's available. We will take care of your customers as if they are ours. Please contact us via email if there are any issues.
DUTIES AND TAXES
Please note that duties and taxes will have to be paid for the buyer upon delivery. We are not responsible for these costs.
Occasionally an item sells out and we may need to cancel your order. If for any reason your item is unavailable, we will notify you by email and you will be refunded in full.
You can return any item within 30 days, no questions asked, you just need to ship it back to our warehouse after requesting an RMA number and we'll process your refund once we get the item back.